Apple’s Self-Servicing Account Program

Welcome.

Thank you for your interest in Apple's Self-Servicing Account Program. Before beginning the application, please review the details on this Welcome Page to help complete your account set-up.

Application Requirements

The Authorized Representative submitting an Application for a Self-Servicing Account must be able to affirm, have, or provide the applicant:

  • Name and email address of your Apple referral or Apple Account Executive.
  • Headquarters location information, including legal name, address, entity type (public or private), and Tax Exemption Certificate (if applicable)
  • Billing location information, including address, Accounts Payable contact name and contact information (phone and email)
  • Service location information, including address, Service Manager contact name and contact information (phone and email)
  • Approximate number of Apple computers purchased by the organization within the past three (3) years.
  • Description of the resources and infrastructure that the organization has in place to deploy this program.
  • Apple Certification and Tech ID information.

Pre-Application Checklist

1. Resale Tax Certificates

Accounts claiming exemption for Provincial sales taxes must submit a resale tax certificate for each province that you ship-to. You can submit your resale tax certificates to Apple by completing the online Exemption Certificate Manager. Upon completion you will receive a Tax Certificate ID Confirmation Code, to be entered into this form.

Click here for Tax Certificate ID Confirmation Code

2. Credit Terms

All Service accounts must have credit terms with Apple. If you do not have an existing credit line, please complete the Apple Credit Application.

Instructions for completing the Apple Credit Application

  • Click on the link below to download the Apple Credit Application
  • The credit application must be physically signed
  • The person who signs the credit application must have proper signature authority, as it is used to obtain a bank reference
  • You will be required to upload the credit application in the Document Upload section of the Self-Servicing Account Application

    Download Credit Application

Application Conditions

Read the descriptions below to determine if your organization is eligible for a Self-Servicing Account.

  • Business/Enterprise: Eligible organizations include small to large companies and their wholly owned subsidiaries, corporations, partnerships, and sole proprietorships.
  • Education Institution: Eligible organizations are not-for-profit, degree-granting institutions organized for educational purposes. Eligible organizations include any school districts within the organization's school system, Boards of Education, state universities and colleges, and community, vocational, and technical colleges.
  • Federal, Provincial or Municipal Government.
  • Canadian Government Agency: Any other organization or agency not included above.

Application Process

  1. Complete and submit the online application.
  2. Apple will review the information provided and will notify you on the status of the application.
  3. If the Authorization is approved, Apple will send an approval email to the person listed in the application as the Principal contact.
  4. The approval email will have instructions for completing the online Apple Self-Servicing Agreement. The Agreement can only be completed by the Principal contact that has the Legal Signature Authority for your company.
  5. The Principal contact will receive a notification email once Apple has approved and completed the Authorization.

Disclaimers

  • Apple will not consider applications that do not meet the Self-Servicing Account program requirements
  • Meeting program requirements does not guarantee acceptance into the program
  • Apple reserves the right to reject any application without comment
  • Apple will not consider applicants that use Apple trademark terms as part of any company name or web pages. For more information, please go to Apple Trademark Terms
  • Your privacy is important at Apple. To review how Apple safeguards your personal information, please see the Apple Customer Privacy Policy

Caution to Signatory

As the person submitting this application, you represent and warrant that you have the authority to provide the information required and to submit this application.

  • If you do not have the appropriate authority and/or cannot provide the required information, please exit this application now.
  • If you have the appropriate authority and can provide the required information, please click on the check box below and click on the "I Agree" button.